Terms & Conditions

Last Updated: January 6, 2025

1. Introduction

Welcome to Pet Koi platform. By using this website and mobile application, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using our services.

2. Acceptance of Terms

By accessing or using this platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

3. Service Description

Pet Koi provides the following services: • Pet registration and profile management • QR code-based pet identification • Vaccine record management • Lost pet finding assistance

4. Account Registration

4.1 You must be at least 18 years old to register. 4.2 You agree to provide accurate, complete, and current information. 4.3 You are responsible for maintaining the confidentiality of your account. 4.4 You are responsible for all activities under your account.

5. Limitation of Liability

5.1 We cannot guarantee finding lost pets. 5.2 We are not responsible for third-party actions. 5.3 Maximum liability is limited to your payment amount. 5.4 Services are provided "as is".

6. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. The Digital Commerce Operation Guidelines, 2021 of Bangladesh and all related laws apply here.

7. Contact Information

For questions or concerns, please contact us: Email: support@petkoi.com Address: [Your Company Address] Phone: [Your Phone Number] Business Hours: Sunday - Thursday, 10 AM - 6 PM